Group Chief Operations Officer - BIHL

Group Chief Operations Officer

A Rare Opportunity Exists To Be Part Of Their Group Executive Team In This Newly Established Role.

As Group Chief Operations Officer, You Will Have Plenty Of Opportunity To Help Decide Operational Strategy And What Direction The Customer Experience Should Take Within The Group. You Will Create Practical Strategies And Solutions To: Elevate And Drive Operational Efficiency; Centralize Or Enable Shared Services; Improve Productivity; Enhance Customer Service; Process Re-Engineer; Optimize Technology; Harness And Analyze Information Knowledge And Systems And Increase Sales Through Sale Process Improvement. You Will Manage Information Technology, The Central Project Office, Data Analytics, Call Centre And Loyalty Programme Departments To Enable Both Efficiency And Effectiveness Improvements Across The Group.

Requirements

You Will Need To Be A Seasoned Executive, Comfortable With Complexity And Who Possesses A Wide Range Of Abilities Including Analytical And Problem Solving Skills In Order To Determine Strategy And Execution. In Addition You Will Be A Persuasive Communicator With Good Negotiation Skills To Work Across The Group And Influence At All Levels And To Convince Others To Share Your Vision. And Of Course You’ll Need To Be Someone Who Positively Embraces Change. Ten Years’ Experience In A Corporate Environment As Head Of Operations In The Financial Services Industry Is Required. A Business, Accounting, Actuarial Or It Degree Is A Minimum Requirement And An Mba Or Similar Is Considered Advantageous.

Company Profile

Bihl Prides Itself In Being One Of Botswana’s Most Progressive And Leading Edge Group Of Companies In The Financial Services Sector. With An Enthusiasm For Innovation As A Means For Delivering Outstanding Service And Operational Efficiency Along With A Commitment Customer Responsiveness, Bihl Attracts Professionals Who Relish Challenge, Thrive On Change And Have Passion For What They Do.

Please Visit Www.Hrmc.Co.Bw To Apply And View The Full Job Profile.

Closing Date For Applications Is 24 June, 2016.