Orange Botswana - hybrid & postpaid offers executive

job overview

orange invites candidates who wish to be part of a dynamic workforce to apply for the above mentioned position.

reporting to the offers lead , the incumbent will be responsible for designing and animating mobile hybrid and postpaid offers and ensuring a successful launch of the offers. furthermore, the candidate will be tasked with setting up KPIs to assess in-life performance of offers, with special focus on revenues and customer experience.

the main duties include but are not limited to:

·         implement improvement plans to boost revenues and customers acquisition

·         prepare promotions to animate offers, liaise with device vendors to negotiate best deals with device catalogue executive

·         interact with orange group experts to assess and implement best practices

·         accompany the digitalization of customer interactions

·         performance analysis of current offers, proposal of simplification

·         understanding of customer needs taking into account market segmentation

·         interact with customers prior to the launch before approving communication plan

·         secure that all media are up to date with offers details (web site, flyers, social media, orange app)

·         relevant positioning compared to competitors and other offers in orange portfolio

·         provide migration plan for old offers to new offers

·         action plan to boost sales, revenue and customer satisfaction

qualifications and experience

·         degree in marketing or business administration

·         minimum experience: 2 years in the marketing field

skills:

·         strong experience in marketing

·         good interpersonal skills

·         quantitative and qualitative surveys: ability to report and analyse the voice and behavior of the customer

·         organized and rigorous

·         creative and proactive

·         ability to deliver and work under pressure

·         computer literate (ms office)

·         ability to innovate

closing date and application instructions

interested candidates who meet the minimum requirements can submit their applications, updated cv and certified copies of their academic certificates to: jobsbw.obw@orange.com

the subject window on email should only contain the title of the position being applied for.

closing date: 22nd june 2016.

kindly note, that orange Botswana shall only correspond to short - listed candidates.